Title: A hybrid knowledge-based performance measurement system
Author(s): Mohammed Khurshid Khan, Dermawan Wibisono
Journal: Business Process Management Journal
Year: 2008 ,Volume: 14 ,Issue: 2
Page: 129 – 146
DOI: 10.1108/14637150810864899
Publisher: Emerald Group Publishing Limited
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Abstract:
Purpose – This paper aims to present a hybrid knowledge based (KB) [...]
